Is there a good app for store boarding passes and tickets?
Prime Gap: 14 apps already serve this, and 75 data points mined from real user reviews across 2 sources show where they fall short. Heavily used and done badly — the most disruptable kind of gap.
Data refreshed July 20, 2026 · scores recompute weekly as new reviews are mined, so re-check before you build.
What users complain about
The most common complaints behind apps that try to store boarding passes and tickets, mined and clustered from real reviews:
| Complaint area | Type | Mentions | What a user said |
|---|---|---|---|
| app required for boarding pass | ux | 13 | Absolutely absurd that I have to download an app to get my mobile boarding pass |
| app required for wallet boarding pass | other | 2 | you are forced to download this app in order to add boarding pass to digital wallet |
| no Apple Wallet boarding pass support | missing-feature | 2 | Just forcing you to use their app instead of using Apple wallet |
| boarding pass won't load | bug | 2 | can’t load boarding pass |
| no bulk add boarding passes to wallet | missing-feature | 1 | button to ADD ALL boarding passes to your apple wallet at once rather than having to click on each one separately |
| hard to locate boarding pass | ux | 1 | Keep going in circles just trying to locate Boarding Pass |
| printing boarding passes not obvious | ux | 1 | Please make it more obvious to allow for printing boarding passes |
| check-in for boarding pass confusing | ux | 1 | Little confusing to check in for boarding pass |
| cannot get boarding pass at check-in | reliability | 1 | Trying to get checked in for 45 min. Still no boarding pass |
| no paper boarding pass or kiosk, app mandatory | ux | 1 | no paper boarding passes, no kiosk to check in and you must now install the app |
| no boarding pass for group booking | missing-feature | 1 | Can’t print boarding passes because it’s a group booking? Seriously? |
| no add boarding pass to Apple Wallet | missing-feature | 1 | Does not seem to o be possible to add boarding pass to Apple Wallet |
Apps that already serve this
| App | Rating | Ratings | Price |
|---|---|---|---|
| Pass2U Wallet - Add store card | 4.3 | 2,880 | Free |
| Omio: Book Train, Bus & Flight | 4.9 | 76,314 | Free |
| Greyhound: Buy Bus Tickets | 4.8 | 227,468 | Free |
| Ticketmaster－Buy, Sell Tickets | 4.8 | 4,088,340 | Free |
| AXS Tickets | 4.6 | 503,695 | Free |
| FlixBus: Book Bus Tickets | 4.8 | 87,702 | Free |
| ResortPass | 4.9 | 25,386 | Free |
| Île-de-France Mobilités | 4.7 | 4,082 | Free |
Should you build it?
Heavily used and done badly — the most disruptable kind of gap. Opportunity here scores 85 out of 100 — a function of demand, how crowded the field is, and how badly the existing apps perform. Use the live map to compare it against adjacent tasks.
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