Is there a good app for take bookings for a salon or barbershop?
Too Expensive: 6 apps already serve this, and 7 data points mined from real user reviews show where they fall short. The job is solved but priced beyond a segment. Undercut with a cheaper tier.
Data refreshed June 15, 2026 · scores recompute weekly as new reviews are mined, so re-check before you build.
What users complain about
The most common complaints behind apps that try to take bookings for a salon or barbershop, mined and clustered from real reviews:
| Complaint area | Type | Mentions | What a user said |
|---|---|---|---|
| hard to find booked stylists | ux | 1 | the ones I book I can never find the stylists |
| high cut of stylist booking | price | 1 | they also take 30% of each booking from the stylist |
| charged when barber reschedules | other | 1 | get charged for when a barber reschedules due to unforeseen circumstances |
| charged for barber cancellation | other | 1 | I was charged $40 after the barber cancelled, my appointment |
| booking allowed at closed shop | reliability | 1 | Allowed me to book a but shop was closed |
| fake salons charge deposits, no vetting | other | 1 | They allow people to fake salons and charge a deposit without any insurance |
| scammers booking fake services | reliability | 1 | This app allows scammers on the platform to book fake services |
Apps that already serve this
| App | Rating | Ratings | Price |
|---|---|---|---|
| Booksy for Customers | 4.9 | 847,418 | Free |
| theCut: Find & Book Barbers | 4.7 | 16,481 | Free |
| Booksy Biz: Booking & Payments | 4.5 | 14,032 | Free |
| Goldie: Appointment Scheduler | 4.8 | 12,086 | Free |
| StyleSeat - Salon Appointments | 4.9 | 286,208 | Free |
| Great Clips Online Check-in | 4.9 | 663,291 | Free |
Should you build it?
The job is solved but priced beyond a segment. Undercut with a cheaper tier. Opportunity here scores 19 out of 100 — a function of demand, how crowded the field is, and how badly the existing apps perform. Use the live map to compare it against adjacent tasks.
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