Is there a good app for verify someone's identity?
The right features exist but the execution is buggy, dated, or painful. Out-execute it.
63
Opportunity /100
78
Demand /100
7
Competition /100
82
Execution gap /100
0
Apps serving it
15
Mined complaints
What users complain about
The most common complaints behind apps that try to verify someone's identity, mined and clustered from real reviews:
| Complaint area | Type | Mentions | What a user said |
|---|---|---|---|
| identity verification fails | bug | 2 | Wouldn't let me successfully verify my account. EVERY time said error |
| requires photos to verify identity | other | 1 | Wanting you to send pictures to verify your identity |
| government ID requirement for verification | ux | 1 | where tf am I gonna get a government ID? There’s gotta be an easier way to verify |
| ID verification after data breach | other | 1 | Asking for ID verification right after a massive data breach |
| no free way to verify identity of contacts (anti-scam) | missing-feature | 1 | There has to be something on here free where you don’t have to pay to identify someone you’re talking to |
| verification requires photo then ID | ux | 1 | after I took a photo, you’re asking for ID? hell nah |
| repeated identity verification on every use | ux | 1 | Every single time I try to use the app it wants me to verify my identity |
| third-party identity verification privacy risk | other | 1 | Persona is not privacy forward, making TextNow a privacy risk...feeds your information to Flock, Persona |
| repeated identity verification required | ux | 1 | You have to verify your identity 10 times over |
| redundant repeated identity verification steps | ux | 1 | After going through three or four verification steps... the agent asked me even more verification questions |
| identity verification process does not work | bug | 1 | the verification process is SO bad, it doesn’t work |
| identity verification fails repeatedly | bug | 1 | trying to verify my account on this app for days and now I can't even use it... it refuses to verify me |
Should you build it?
The right features exist but the execution is buggy, dated, or painful. Out-execute it. Opportunity here scores 63 out of 100 — a function of demand, how crowded the field is, and how badly the existing apps perform. Use the live map to compare it against adjacent tasks.
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